Our Location
13655 W Irma Lee Court, Lake Forest, Illinois
I’ve been here for over seven years, never an issue. It’s great that you can drive in the loading dock where it is dry and out of the elements. Plenty of carts to use all the time. I highly recommend.
Security: 5 Price: 5 Cleanliness: 5 Staff: 5
From the first interaction, their friendly professionalism was evident. They strike the perfect balance of being thorough and proficient while maintaining the friendly, trusting feeling of working with a family run company. They went above and beyond in helping in a variety of ways (thank you, Sandy!) Their prices were excellent, security right on par with the best and the facility is new and immaculate. My expectations were actually exceeded and I couldn’t be more pleased.
Security: 5 Price: 5 Cleanliness: 5 Staff: 5
I feel my belongings are safe in my unit. I was also pleased with the service I received upon arriving with my movers.
Security: 5 Price: 5 Cleanliness: 5 Staff: 5
Friendly staff, amazing facility, large unloading dock inside instead of outside. High ceilings in storage area, plenty of room in the hallways to maneuver around while moving things.
Security: 5 Price: 5 Cleanliness: 5 Staff: 5
Place was clean, orderly, fast to process in a simpler cleaner contact. Great price. Good access hours. If you have big items you want to be on the first floor. I had a 4×8 table top and cleared the elevator slippers by an inch. It’s a passenger elevator, not a freight elevator. Other than that slight issue this is the best place I’ve ever rented from.
– Mike
…rising costs at another facility and incredible internet deal for Polo Storage convinced me to switch facilities. Sandy was friendly, helpful and patiently answered my numerous questions. Quick processing of paperwork on check-in day.
-Sherry
A great value for the price. Pros: -Indoor units, mine were 10×10 -carts available for use -Huge indoor bay – will take a rental box truck out of the elements if needed – VERY nice in winter -Light rock music playing -Public restroom (!!)
I was really impressed by the staff at Polo Storage. They were able to help me work through the paperwork in an extremely efficient manner. The facility is very clean and they have plenty of parking.
Sparefoot gave me a complete rundown of the available storage space in my area – and the costs of each – on one screen. I choose a nearby facility that just opened, got a special rate through Sparefoot AND I’m eligible for Sparefoot’s additional $20 move-in rebate. You just can’t beat it!
Sandy was able to understand my needs and provide solution to them. No hassle service.
We were very impressed with the professional staff and amazing building. I was treated with complete respect and felt safe to store my belongings in their facility.
The facility is spotless and the staff is extremely helpful. I came on a Friday, finished paperwork in under 5 minutes and moved in by Monday. It does not look like a “typical” storage facility!
Polo Storage has a nice building with a loading garage so you don’t have to unload in the rain. Carts, elevator, and very competitive prices for the quality of the building. Our unit was ten feet tall.
